What We Collect and Why
When you open an account with us, we collect the information you provide directly: your name, email address, phone number, and the details needed to verify your identity. When you link a local wallet — DANA, OVO, or GoPay — we receive a transaction reference and
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confirmation status from your payment provider, not your full wallet credentials or PIN. We also collect device and session data automatically, including your IP address, browser type, and pages visited, to keep your account secure and to understand how the lobby is used. This data is
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not sold to third parties. We share it only with payment processors handling your DANA, OVO, or GoPay transactions, fraud-prevention services, and where required by applicable law. Retention periods vary by data type: active account data is held for as long as your account remains open;
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transaction records are retained as required under applicable jurisdiction. You can request a copy of your data or ask us to delete your account at any time through our support channel. Where local law restricts certain rights, we will tell you clearly what applies in your
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eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.