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Terms That Govern Your Account With Us

Using malkis4d means you're agreeing to the terms set out on this page — covering account eligibility, data handling, and how disputes are managed. Access and eligibility depend on local law and are available only where permitted in your region.

Account eligibility rulesData and privacy termsJurisdiction-dependent accessCookie and session policy
malkis4d Terms That Govern Your Account With Us
POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to request your account data, or need to raise a dispute, our support team handles those requests directly. Reach out through any of the channels below and we'll respond as soon as our team can review your case — policy queries are prioritised over general account questions.

Team online

Live Chat

Open the chat window from any page on malkis4d to speak with our support team about account terms, data requests, or eligibility questions.

Email Support

Send your legal or data-related query to our support address. Include your registered account email so we can locate your records promptly.

Account Help Centre

The Help Centre inside your account dashboard covers common policy questions and lets you submit a formal data access or deletion request.

HOW WE HANDLE YOUR DATA

Data Handling, Cookies, and Account Security

We take a narrow approach to data collection — we keep what we need to operate your account and nothing more. Here's how the main areas work in practice.

Account Security

Your account is protected with OTP verification at login. We never store your DANA, OVO, or GoPay credentials — only the wallet reference confirming a completed transfer reaches our system.

Cookies and Sessions

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you visit most. You can manage cookie preferences from your browser settings at any time.

Data Retention and Access

Account data is kept while your account is active and for a period afterward for dispute purposes. You can request a full export of your data or ask for deletion by contacting our support team.

Who to Contact for Changes

For corrections to your registered details, data deletion, or questions about how your information is used, reach out via live chat or email with your account ID ready for verification.

Common Questions About These Terms

Real questions about how our legal terms work in practice — from account eligibility to data rights and how to raise a dispute.

Eligibility depends on local law in your region. Where online gaming is restricted or prohibited, we cannot extend access. You confirm eligibility when you register an account.

Contact our support team via live chat or email with your registered account email. We'll locate your records and send you a data export within a reasonable processing period.

Yes. Submit a deletion request through the Help Centre inside your account dashboard or via email support. We'll process it after confirming your identity and completing any open disputes.

We never receive or store your wallet credentials. The transfer is handled by your e-wallet provider, and we only receive a confirmation that the deposit cleared to your malkis4d account balance.

Raise a dispute through live chat or email support with your transaction reference number. Our team reviews session and transfer records and responds with a resolution or further questions.

Yes. Updated terms are posted on this page with a revised date. Continuing to use your account after that date means you accept the revised terms. We recommend checking this page periodically.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.